Apologies for the delay bringing you this update - it seems we had one final challenge to overcome in mass production! Having been let down by our PCB supplier we were forced to make some changes to the motor housing tool to accommodate an adjusted PCB thickness. Another major frustration, particularly at such a late stage and we can only apologize for yet another set-back.
We have been working tirelessly with our manufacturing partners and have a member of the team on the ground to ensure products come off the assembly line at optimal quality.
As things stand, production is due to be complete as follows:
MiiXR (AA) - 30th September
MiiXR+ - 19th October
Following transit to the UK/US, fulfillment of orders is looking likely to begin at the end of November.
On the plus side, the production samples are really awesome! We are super excited to get these products into your hands!
In order to finalize details with our fulfillment partners, we need plenty of time to organize the shipping data. If you need to change your address, please do so by emailing our customer service team at firstname.lastname@example.org with your updated details.
We would appreciate if all updates could be made by the end of the month.
We are so grateful for the astonishing level of patience and support from you, our pre-order customers throughout what has been a project littered with challenges and obstacles.
As a token of our appreciation we will be adding accessories to each order:
- Every MiiXR (AA) will include our Nutripod storage capsule;
- Every MiiXR+ will include the Nutripod and an insulated neoprene sleeve.
Thanks for sticking with us – we are almost there! Everyone at PROMiXX HQ are looking forward to finally being able to sleep again!
Joe & The PROMiXX Team